Accessibility Statement

Last updated: June 11, 2026

Our Commitment to Accessibility

River City Hotel Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our goal is to achieve WCAG 2.1 Level AA compliance across all our websites, including:

  • grouprooms.org
  • bookmyteam.org
  • hotelslots.org
  • hotelhuddle.com

We are actively working on improvements and regularly audit our sites for accessibility issues.

Accessibility Features

Our websites include the following accessibility features:

  • Keyboard Navigation: All interactive elements can be accessed using a keyboard
  • Alternative Text: Meaningful alt text for informative images
  • Color Contrast: Text and background colors meet WCAG contrast requirements
  • Responsive Design: Content adapts to different screen sizes and orientations
  • Focus Indicators: Visible focus states for keyboard navigation
  • Form Labels: All form inputs have associated labels
  • Heading Structure: Logical heading hierarchy for screen reader navigation
  • Language Attributes: HTML lang attribute properly set for screen readers

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

Content or Functionality Limitation Workaround
Third-party booking widgets Some hotel partner booking interfaces may not be fully accessible Contact us directly for assistance with booking
PDF documents Some downloadable documents may not be fully accessible Contact us for an accessible alternative format
Dynamic map content Interactive maps may have limited screen reader support Text-based location information is provided as alternative

Technical Requirements

Accessibility of our websites relies on the following technologies:

  • HTML5
  • WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Browser Compatibility

Our websites are tested for accessibility with the following browser and assistive technology combinations:

  • Chrome with NVDA (Windows)
  • Firefox with JAWS (Windows)
  • Safari with VoiceOver (macOS, iOS)
  • Edge with Narrator (Windows)

Report Accessibility Issues

We welcome your feedback on the accessibility of our websites. Please let us know if you encounter accessibility barriers:

Email: accessibility@rchotelgroup.com
Phone: [Insert phone number]
Mailing Address: River City Hotel Group, Accessibility Department

We try to respond to accessibility feedback within 5 business days.

Assessment Methods

River City Hotel Group assessed the accessibility of our websites using the following methods:

  • Self-evaluation using automated tools (WAVE, axe, Lighthouse)
  • Manual testing with keyboard navigation
  • Testing with screen readers
  • User testing with people with disabilities

Ongoing Efforts

We are committed to ongoing accessibility improvements:

  • Regular accessibility audits (quarterly)
  • Staff training on accessibility best practices
  • Inclusion of accessibility requirements in our development workflow
  • Integration of accessibility testing in our quality assurance process